How you will access HIP depends on who your employing department/agency is:
|Employing Department/Agency||Logon Instructions|
|Department of Education||Use hip.hawaii.gov with your eight-digit user ID and password. Employees of the DOE and designated charter schools may contact the DOE IT helpdesk on Oahu at (808) 564-6000 if they forget their logon.|
|Executive Branch Employees with @hawaii.gov accounts||Use https://execsso.hip.hawaii.gov/ with an Office 365 account (@hawaii.gov) and password. To access the full features of HIP from any location, register for Multi-Factor Authentication (MFA) at https://aka.ms/MFASetup. Here’s how to bookmark HIP using the Google Chrome browser.|
|Executive Branch Employees without @hawaii.gov accounts||Use hip.hawaii.gov with your eight-digit user ID and password. If you forget your logon, you may call the HIP Service Center on Oahu at (808) 201-SERV. Office hours are M-F from 1:30 to 4:30pm, excluding Wednesdays and State holidays.|
|Hawaii State Public Libraries||Use https://libsso.hip.hawaii.gov/ with an Office 365 account and password.|
|Hawaii Health Systems Corp., Hawaii State Judiciary, and Hawaii State Legislature||Use hip.hawaii.gov with your eight-digit user ID and password. If you forget your logon, you may call the HIP Service Center on Oahu at (808) 201-SERV. Office hours are M-F from 1:30 to 4:30pm, excluding Wednesdays and State holidays.|
|Office of Hawaiian Affairs Employees with @oha.org accounts||Use https://ohasso.hip.hawaii.gov/ with an Office 365 account (@oha.org) and password. To access the full features of HIP from any location, register for Multi-Factor Authentication (MFA) at https://aka.ms/MFASetup.|
|University of Hawaii||Use https://hihpsso.hip.hawaii.gov with a UH User ID and password.|
Note that, for your privacy and security, certain features of HIP are only accessible when you’re using HIP at work or have a secure remote connection to the State’s network.
See Reference Guide for the versions of web browsers that are compatible with HIP.
Using private browsing or incognito mode in your browser is recommended if you experience problems with browser caching issues.
HIP is not accessible outside of the United States for security reasons.
How to Set Up Password Recovery on Your HIP Account using a desktop computer [See also mobile instructions.]
How to change your password when it expires
Having trouble with logon or password changes? How to reset your browser by clearing your cache. [See also mobile instructions.]
When you leave State of Hawaii service, you’ll have access to HIP for 120 days post-termination to access your final pay statements. If you have direct deposit orders, they will remain active for the 120 day period. Your former employing department will furnish you an off-boarding letter that has instructions and a logon that you’ll use after you leave State service, including how you’ll be receiving your W-2. If you did not receive that, please contact the HR office of your former department.
BEFORE you leave State service, you’ll want to ensure you finish using all of the HIP features that are available on the State’s computer network only, such as updating your address and accessing any past W-2 forms you need.
W-4/HW-4 Tax Withholding Choices
Personal Details: Address, Emergency Contacts
W-2 Annual Wage and Tax Statements