Ready, Set, Go – Group 1 to Enroll in Direct Deposit April 2-16

It’s time for Group 1 (DHRD/DAGS and its attached agencies) employees to input their direct deposit information into the new payroll system utilizing the Employee Self-Service features in the Hawaii Information Portal. Employees that currently receive their pay automatically through a bank assignment and credit union deductions, MUST input their direct deposit information during this period. If direct deposit information is not entered into the system, employees may receive a paper pay check once the system transitions. Act 110, SLH 1998 requires employees to use direct deposit rather than receiving a paper check, if they are not casual employees and were hired on or after July 1, 1998. Here’s important information to ensure you are ready for the upcoming direct deposit enrollment:

  1. Stay informed by checking the HawaiiPay website For Employees page for updates.
  2. Introduction letters on the Hawaii Information Portal and Employee Self-Service features were sent out in February.
  3. User ID and Password letters were sent out the week of March 12. Keep this information secure.
  4. Obtain the routing number and account information for any bank or credit union account where your pay is to be direct deposited. Review some quick tips for locating your routing number on the HawaiiPay website. Direct deposits can be set-up for mainland banks or credit unions. Not all routing numbers for mainland banks have been preloaded into the system, so if an error message appears when inputting the routing number contact the HIP Service Center at 808-201-SERV [7378] or [email protected].Direct Deposit Flyer Image
  5. Access and review the Employee Self-Service direct deposit guide and online training on the HawaiiPay website.
  6. Identify a State-networked computer to input your information, such as a regular work computer. If you know of employees without regular access to a State-networked computer, encourage them to work with their supervisor to identify a computer they can use or attend an enrollment drive:
    – April 3, 10:00 am – 2:00 pm – 1151 Punchbowl Street, Kalanimoku Bldg., Room 322
    – April 5, 10:00 am – 2:00 pm – 235 South Beretania Street, State Office Tower, Leiopapa Bldg., Room 1403
    – April 10, 10:00 am – 2:00 pm – 99-500 Salt Lake Blvd., Aloha Stadium – Hospitality Room
    – April 11, 10:00 am – 2:00 pm – 1151 Punchbowl Street, Kalanimoku Bldg., Room 322
  7. Set up direct deposit for all disbursements or accounts – e.g., checking, savings, holiday savings, etc. – in the Hawaii Information Portal. All bank assignments and credit union deductions should be set-up as direct deposits, employees can have as many direct deposits as needed. Here’s a guide on setting up multiple direct deposits.
  8. First payroll to be processed in the new system for Group 1 will be dispersed on May 4, 2018.
  9. Pay statements will be available electronically through HIP starting with the May 4, 2018 pay statement and will continue to be printed through calendar year 2018. You can view a reference guide on the new pay statements and a comparison of the pay statements from the old and new systems.


Read more in the March 2018 edition of HawaiiPay News.

In this edition: