What are the steps to cancel a check?

  1. If you have a physical check in hand that needs to be cancelled, please submit the C-53 form updated February 27, 2020 (https://ags.hawaii.gov/wp-content/uploads/2020/02/saform_c-53_rev_20200227.pdf).  Send 3 copies plus the original form along with the check to DAGS Central Payroll.
  2. If all is ok, the request will be forwarded to DAGS – UARB for input, validation and the release of the funds.
  3. The check will then be reversed by Central Payroll on the next available off-cycle with a copy of the cancellation provided back to the department as verification of its completion.
  4. If there is an audit issue, such as incomplete information or notice that the check has already been cashed (i.e. mobile deposit), the request will be returned to the department to be handled as an overpayment.

Click here for a helpful link to State Accounting Forms: https://ags.hawaii.gov/accounting/state-accounting-forms/

Sample of how to fill out a C-53.