In the payroll system that is rolling-out in 2018, employees will be able to manage their direct deposit(s), update their tax withholding, view and print pay statements and tax forms, update their payroll address, and maintain their emergency contact information.
At any time, you can leave a voice message or send an email. You should expect to receive a response within one business day during the week or the first business day after a weekend or holiday. Complete resolution of the questions or issues may take longer depending on complexity.
The HIP Service Center tracks all reported user issues, including bugs, and ensures resolution to all issues. The service center can assist State employees with providing navigation guidance, how to do password resets, how to add a new bank/credit union that’s not pre-loaded, any many more questions.
Note: The new system may round or total slightly different from the current system; however, any variances will be outlined and attributed to the system routines, as applicable.
When the system is fully implemented, employees will be also able to see and print pay statements using a personal computer or mobile device not connected to the State network. For security purposes and to protect our employees’ personal information, the ability to change information and access other features will not be available on computers off the State-network.
The following enrollment drives are currently scheduled for employees in the Department of Human Resources Development and the Department of Accounting and General Services and its attached agencies:
April 3, 10:00 am – 2:00 pm – Kalanimoku Bldg., Room 322
April 5, 10:00 am – 2:00 pm – Leiopapa Bldg., Room 1403
April 10, 10:00 am – 2:00 pm – Aloha Stadium Hospitality Suite
April 11, 10:00 am – 2:00 pm – Kalanimoku Bldg., Room 322
Employees who do not have access to a State-networked computer are allowed up to 2 hours of work time including travel time to attend a Direct Deposit Enrollment Drive. The 2-hour release time will NOT apply to employees who already have access to a State computer.
Currently scheduled enrollment periods in 2018 are:
April 2 – 16 – Direct Deposit Enrollment period for DHRD, DAGS and its attached agencies