Hawaii Information Portal

In the upper right-hand corner of the Beneficiaries section there are “+” and “-“ icons.  Click on the “-“ icon to delete the record with the wrong information and click ...
Read More I accidentally added a payroll beneficiary with the wrong information, how do I fix this?

No.  The State will automatically turn off your paperless consent and mail a printed copy of your W-2 to you.  Please make sure your department has your most current address ...
Read More Do I have to turn off my W-2 consent before I leave State service?

The State will mail a paper copy of your W-2 to the last address you had on file, please make sure your former department has your most current address.

When you leave State of Hawaii service, you’ll have access to HIP for 120 days post-termination to access your final pay statements. If you have direct deposit accounts setup, they ...
Read More What happens when I leave State service, how do I get my W-2?

HIP has stored W-2s dating back to 2018 and active employees may retrieve them at any time from their ESS screen.  If you need a W-2 older than 2018, or ...
Read More I need an old W-2, how do I get a copy of it?

In 2020 the IRS changed the form W-4 and eliminated withholding allowances.  You are now required to enter dollar amounts in the appropriate fields.  To learn more, click here.

Click on the funnel icon in the upper left-hand corner of your pay statement results to change the date range of the statements you would like to view.

The bank verification process takes 3 payroll cycles or about 6 weeks. Please do not make any changes to your direct deposit information at this time as this will restart ...
Read More Why isn’t my direct deposit active yet?

Access to certain tiles/features in the HIP system require users to be on a secured State network.

How you access the system depends on the department or agency you work for.  To learn more, click here.