Hawaii Information Portal

If you’ve reviewed an employee request and cannot approve it because it’s inaccurate, or doesn’t follow department policies, or it doesn’t meet your operational needs, you’ll “push back” the request ...
Read More What if I cannot approve an employee request? What do I do?

Normally, TA supervisors don’t receive employee time and leave requests unless HR designates the TA supervisor as the “Reports To” supervisor in the HIP system.  If a supervisor position is ...
Read More I am a Temporary Assignment (TA) supervisor. What do I need to do?

As an hourly employee you may continue to report all of your time worked as regular time with the TRC code “REG01.” The system will determine the overtime for you ...
Read More I am an hourly employee. I report my in/out times, but how do I report overtime?

This could be a result of which time slot the time was entered. If you are an hourly employee and you worked during the day but didn’t take any breaks, ...
Read More I am an hourly employee, and I entered the in/out times of work, but the hours my supervisor is seeing doesn’t match the total hours I reported per day. What is the problem?

If you are submitting your time timely, and your supervisor is approving your time, you would see the payment on your upcoming check. For additional details, a calendar exists for ...
Read More What is the deadline to be paid for the time I reported on the upcoming paycheck?

You may refer to your latest pay statement to see the balance as of the Pay End Date you were paid for. There may be a gap between your “real ...
Read More How do I find my current absence balances?

Even though HIP’s time and leave features have a default display with the balances as of the last payroll that was processed for you, you can use any accrued leave ...
Read More When are my absence entitlements available for me to use?

If an employee is out at the end of the month, they will not be credited accruals until they return to work. Pay statements will reflect that on the most ...
Read More Why didn’t I get credited with my absence entitlements at the end of the month?

For timely processing it is recommended to submit your time worked or leave used as soon as you are able, and at least by the end of the pay period ...
Read More What is the deadline to submit my timesheet?

No. If you only change the dollar amount and not the routing or account number of one of your direct deposits, you will not need to go through the bank ...
Read More If I have multiple direct deposits setup and I need to change one of the amounts, will it have to go through the bank verification process again?

The following represents general instructions, but it is recommended to discuss with a qualified tax representative on what may be best for your tax situation if you have any questions ...
Read More How do I elect no State or Federal taxes for my tax withholdings?

You are paid “After the Fact” if the Pay End Date on your Pay Statement is about 15 days before the Advice Date. See below where the pay end date ...
Read More How do I know if I am After the Fact (ATF) or LAG?

These concepts refer to the paygroup associated to your record, which references the time lapse between when you work your time, and when you are paid for the time worked. ...
Read More What is the difference between After the Fact (ATF) and LAG?

You may have accidentally activated screen reader mode which is a feature for the visually impaired. It reads out their pay statement information to them instead of giving them a ...
Read More Why isn’t my pay statement displaying or printing correctly?

All employees are required to submit timesheets by the end of each pay period.  This ensures that employees are paid accurately and timely.  If you are an hourly employee, you ...
Read More I forgot to submit my timesheet, what do I do?

You will see a floppy disk icon when you’ve saved your timesheet, but not submitted it.  If the saved hours are older than 30 days, you will need to contact ...
Read More Why do I see a floppy disk icon on my timesheet?

If you are a salaried employee, when you enter the overtime on your timesheet, you should enter the duration of your overtime, less any break periods.  For example, if you ...
Read More If I worked overtime and took a break, how do I report my overtime on my timesheet?

Timesheets are designed so all applicable types of Time Reporting Codes (TRC) are available to employees in their drop-down menu. If you have any questions on how to use TRC, ...
Read More How do I differentiate between types of hours worked on my timesheet?

For employees without regular access to a computer, timesheets and leave requests will be handled by your designated Time or Leave Keepers on your behalf. Click here to find your ...
Read More I don’t have regular access to a computer, how will time and leave features work for me?

No.  US Treasury regulations require the State to report beneficiary payouts as income earned, therefore the recipient must be a US citizen or entity with a US Social Security Number ...
Read More Am I allowed to designate a non-US citizen as a payroll beneficiary?