Aloha! Welcome to the State of Hawaii 9-1-1 Board Website!
Time: 9:00 AM to 12:00 PM
Place: Kalanimoku Building, Room 426 Public Works Conference Room, 1151 Punchbowl St., Honolulu, HI, 96813
Upcoming Meetings:
Board and Joint Committee Meeting – August 15, 2024, 9:00AM to 12:00PM
Board and Joint Committee Meetings are conducted on a monthly basis:
Approved Minutes and Handouts are posted monthly following a meeting:
- 9-1-1 Board
- Board Meetings
- Annual Legislative Report
- Monthly Financial Report
- External CPA Audit Report
- Text to 911 Frequently Asked Questions (FAQs)
- Public Safety Answering Points
- News
- Links
- Regulatory
- Contact
Establishment and Purpose of the State of Hawaii 9-1-1 Board:
Act 168, Session Laws of Hawaii 2011 created an Enhanced 9-1-1 Board (the Board) on June 27, 2011. Act 066, Session Laws of Hawaii 2024 removed the term “enhanced” in reference to 9-1-1 services to all funding of all 9-1-1 technologies. The Board is attached to the Department of Accounting and General Services for administrative purposes.
The purpose of the 9-1-1 Board is to perform administrative duties necessary for administering the 9-1-1 fund and to oversee operations of the Board, including providing technical advisory support. The purpose of the Act establishes a special dedicated 9-1-1 Fund outside the State Treasury whereby moneys in the fund shall be expended exclusively by the Board for the purposes of ensuring adequate funding for the Public Safety Answering Points (PSAPs) to deploy and sustain 9-1-1 service, developing and funding future 9-1-1 technologies, and funding expenses of administering the fund. The collection of these funds is authorized under the below listed Federal Laws:
- Wireless Communications and Public Safety Act of 1999 (Public Law 106-81)
- Enhance 9-1-1 Act of 2004 (Public Law 108-494)
- New and Emerging Technologies (NET) 9-1-1 Improvement Act of 2008 (Public Law 110-283)
9-1-1 Fund
The 9-1-1 Fund was established in accordance with Act 066 Session Laws of Hawaii 2024, which supersedes the Enhanced 9-1-1 Fund created by Act 168 Session Laws of Hawaii 2011. The 9-1-1 Fund is established outside the state treasury a special fund, to be administered by the Board. The fund consists of monthly 9-1-1 surcharge collections imposed on each communications service connection, except connections of the public utility providing telecommunications services and land line enhanced 9-1-1 service through section 269-16.95. The rate of the surcharge is set at 66 cents per month for each communications service connection. The surcharge shall have a uniform application and shall be imposed on each communications service connection operating within the State except:
- Connections billed to federal, state, and county government entities;
- Prepaid connections, and
- Connections provided by public utility providing telecommunications services and land line 9-1-1 services through section 269-16.95.
All communications service providers and resellers shall bill to and collect from each of their customers a monthly surcharge at the rate established for each communications service connection in HRS §138-4.